Oneida Water Department  |  19922 Alberta Street  |  (423) 569-6311  |  After Hours: (423) 569-4008

The motto of Oneida’s Water Department is “quality on tap.” Drawing from the Howard H. Baker Sr. Watershed Lake, a 40-acre impoundment in West Oneida, the Water Department delivers water to nearly 5,000 customers in and around the Town of Oneida.

The town’s water plant is located at 965 West Third Avenue in West Oneida. The wastewater treatment plant is located just outside of town on O&W Road.

For the convenience of its customers, the department provides a drive-thru window at its Municipal Drive office for paying water bills during business hours, and a drop-box for paying bills after business hours.


» Online Bill Pay

Additionally, payments may be made over the phone, (423) 569-6311, at no additional charge.


The 2019 Water Quality Report for Oneida Water is available. Paper copies are available by request from the office located in the Municipal Services Building at 19922 Alberta Street, Oneida, by calling (423) 569-6311 during regular business hours.

» View the CCR